Real influence persuade without pushing and gain without giving in

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Real influence persuade without pushing and gain without giving in
2013
Corporate Authors: 
Recorded Books, LLC
Place Published: 
Prince Frederick, Md
Publisher: 
Recorded Books
ISBN: 
9781470362720
Edition: 
[Recorded Books edition]
Description: 
6 sound discs (6 hr., 15 min.) : digital ; 4 3/4 in.
Notes: 
Unabridged.
Compact disc.
Title from container.
Release date supplied by publisher.
Recording originally produced by Gildan Media Corp., p2013.
In container (17 cm.).
Using illuminating examples and anecdotes, the authors show how authentic communication, transparency and empathy are revolutionizing the seller-consumer relationship. This one-of-a-kind guide ties it all together with this simple sentiment: When you're upfront with your target audience, you create a win-win for everyone.
Author: 
Mark Goulston, John Ullmen
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